At Pets Yard, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, place orders, or use our services.

🔍 1. What Information We Collect

We collect personal data when you:

  • Register or place an order on our site
  • Subscribe to our newsletter
  • Contact us via forms or email

The information may include:

  • Full name
  • Email address
  • Shipping & billing addresses
  • Phone number
  • Payment details (processed securely via third-party gateways)
  • IP address and device/browser information

🛒 2. How We Use Your Information

We use your data to:

  • Process and ship your orders
  • Provide customer support
  • Send order updates and account notifications
  • Improve your experience on our website
  • Send promotional emails (if you opt in)

We never sell or rent your personal data.

🔐 3. How We Protect Your Data

We use industry-standard measures including:

  • SSL encryption
  • Secure payment processing (via [e.g., Stripe, PayPal])
  • Restricted admin access
  • Regular malware and security checks

💳 4. Payment Security

All payments are handled through secure third-party payment processors. We do not store or process credit card information on our servers.

🍪 5. Cookies & Tracking

We use cookies to:

  • Maintain your cart during shopping
  • Understand visitor behavior (analytics)
  • Personalize content

You can manage or block cookies through your browser settings.

👥 6. Third-Party Sharing

We may share your information with:

  • Delivery services (for order fulfillment)
  • Payment processors (e.g., PayPal, Stripe)
  • Email marketing platforms (only if you’ve opted in)

All third parties are vetted and compliant with data protection laws.

📧 7. Your Rights

You have the right to:

  • Access or correct your personal data
  • Request deletion of your data
  • Withdraw consent for marketing at any time

🧒 8. Children’s Privacy

We do not knowingly collect data from children under the age of 13.

🌍 9. International Visitors

If you are accessing our site from outside Qatar, please note that your information may be transferred and processed in Qatar.

📩 10. Contact Us

If you have questions about this Privacy Policy, please reach out.